People have a tendency to jump to a solution before they fully articulate the problem that they’ve found. Design Researchers see this all the time in usability studies, interviews, etc. Participants frequently make statements that begin with phrases along the lines of “It should do…”, “I wish it did…” or “What they should have done […]
A Bit About This Site
Getting feedback from clients, teammates, stakeholders and others on a design can be terrifying and excruciating. Most of us have had the experience of seeing our designs berated and torn apart, or sitting through painful meetings listening to people react to our designs only to leave with nothing of use in making decisions on what should be kept and or iterated upon.
The goal of this site is to provide insights and resources for improving the conversations we have around design... (continue reading)