Most of us have been in situations where, instead of getting what we’d consider to be useful feedback on our designs, we get a list of changes to make to it. And often this list doesn’t include a clear indication of why the changes should be made. Beyond that some of the changes might be […]
A Path Back to Critique: What to do when the client sends you their own design instead of feedback on yours.
People have a tendency to jump to a solution before they fully articulate the problem that they’ve found. Design Researchers see this all the time in usability studies, interviews, etc. Participants frequently make statements that begin with phrases along the lines of “It should do…”, “I wish it did…” or “What they should have done […]
Adam and I talk a lot about the various aspects of critique, facilitation, and how to improve the conversation surrounding design in presentations and workshops at conferences and for companies. As a result we have picked up some helpful tips and techniques to keep handy while making critique a part of your process.
In a recent post Aaron talked about the importance of intent in the success of critique. Without the right intent on both sides critiques can go nowhere. Or worse, they can hurt the design, the designer and the relationship between the designer and the critics. But now lets say that the intent is right. The […]
A Bit About This Site
Getting feedback from clients, teammates, stakeholders and others on a design can be terrifying and excruciating. Most of us have had the experience of seeing our designs berated and torn apart, or sitting through painful meetings listening to people react to our designs only to leave with nothing of use in making decisions on what should be kept and or iterated upon.
The goal of this site is to provide insights and resources for improving the conversations we have around design... (continue reading)